#1 - Search Results | Active911 Forum

View Preplans Without Opening Map
Is there a way to tie preplans to specific addresses so that when the particular address pops up there will be a link to the preplan? To further explain, many members of my department are able to get around to most addresses without having to look …

by Ben P. August 6 Map Data permalink
iOS 12.2 No Notifications
I have the Iphone X and I am on the 13.5.1 version and my silent override does not work, is Active 911 still working on this issue?

by Christopher A. August 4 iOS App (iPhone/iPad) permalink
Integrating ER
Tom,

We are looking into way to create filters for ER so that you have more control. Right now it is just in the early stages but it is something that is being looked into.

by Cate R. August 3 CAD System Setup permalink
Tyler Public Safety Product Suite | Tyler Technologies
We are using Tyler Tech with our local dispatch and our Active 911 does not work with it. It won't close out calls and it doesn't send us the information about the call. All we get is the address. It's very frustrating and we have p…

by Michele M. August 3 Tyler Tech permalink
iOS 12.2 No Notifications
Same here, still happening to some, not all, iphone users

by Neil M. July 27 iOS App (iPhone/iPad) permalink
Address suggestion
I would like to suggest that you make the address font larger and the department name smaller. I would think most people have only one agency and don't need to be told what that agency is in very large letters. The address is what is important …

by Gert Z. July 27 PC App permalink
Galaxy Watch
Grant, I don't think you understand Ben's request. Currently on Android, all we see on our watches is an Active911 logo, which simply tells us there is something in the app on our phone. It's simply a notification.

I think what he�…

by Wade D. July 25 Android App permalink
Minimum Android requirement
David, I understand your intent to continue using a phone that works and to not simply buy a new phone every year or two. I've struggled with it myself. But, you have to also look at the security features you're missing out on. Your phone …

by Wade D. July 25 Android App permalink
Receiving Multiple Alerts For One Call...
Yep. I too have an S10 on Verizon. I get an initial page and then when my dept is cleared, I get a second page. I think all of us on the dept get the same thing. It has to do with how our Central Dispatch updates the call. Somehow they create a seco…

by Wade D. July 25 Android App permalink
Active911 sending user created alerts to Emergency Reporting
Starting about 6 months ago, maybe a little longer, Active911 randomly started passing through our alerts generated by an officer to Emergency Reporting. In the past, only alerts coming from our communications center were sent through to ER. Now if …

by Skyler M. July 24 Web Console permalink
Who can build me a Raspberry Pi to use for my department?
Would anyone who is savy with the Pi's be able to help me out by programming a Pi for my department to use on a TV? We would like to be able to see a Map, All the current and past incidents, who is responding, etc.

Contact me at.

zach.curri…

by zachcurrin728 July 21 Getting Started permalink
Suggestions
TRIED DELETING THIS SINCE I ADDED TO THE "IDEAS" PAGE BUT CANNOT FIND WHERE TO DELETE THIS POST.

by zachcurrin728 July 21 Getting Started permalink
Suggestions
Hello!

I just wanted to come here to make a few suggestions!!

1) Allow members of groups be able to see which members are in said group..

2) Allow the use of 1-to-1 communication via a messaging integration inside the app.

3) Allow users…

by zachcurrin728 July 21 Getting Started permalink
Spillman
Mike, what did you guys end up doing? We are still having issues with Rapid Notification original version, and were told new version would fix, and we could get the real time updates of info.. now are being told the new version may do nothing new?…

by OPSCHIEF55 July 17 CAD System Setup permalink
outdated maps
The PC app uses outdated mapping--well over 2 years old. Can we link with to Google maps? They are much better and updated regularly.

by Nadroj6622 July 15 PC App permalink
PC app slow
The PC app seems slow on the mapping. If I try and scroll, the map freezes and shows "not responding". After about 10 seconds it catches up but not where I left it (because the mouse kept moving after the app freezes). We are rural but hav…

by Nadroj6622 July 15 PC App permalink
Offline Maps
Our fire district is very large, and we often lose all mapping ability when going into the country. I scanned back over three years of posts and saw questions about Gaia, Waze, and KML/KMZ/GIS files, but is there a different solution?

Initially, …

by EJT July 11 Map Data permalink
How to copy Lat/Long coordinates from an alert
Our fire district is huge and often takes us out of cell range. We would like this option, but prefer something even more seamless. Offline maps in Active itself? I will start a new thread if needed.

by EJT July 11 Active911 Devices permalink
Receiving Multiple Alerts For One Call...
I recently upgraded from a Galaxy S7 to a new Galaxy S10. Since downloading the app I now receive 4 alerts for every call we receive. "Continuous Re-paging" is not selected in the settings. Please advise.

by Daniel_Paul17 July 8 Android App permalink
No app provided sounds
Fixed it. I had to rename the "ringtone" folder on my phone to "notifications"

by Daniel_Paul17 July 8 Android App permalink

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