John B.

Multiple Agencies
The problem is definitely that you don't have rights to view alerts from the 2nd department. You'll need to have the administrator of that department (if it is not you) add the view alerts right to your user account. Users are people that …

Comment by John B. November 2014 permalink
Can duplicate pages update the comments of the call?
Great. I'll be calling soon.

Comment by John B. November 2014 permalink
Can Active911 work the same on a Tough Book Laptop Touch screen as a Tablet?
You can use Webview, but it has it's limitations. There is a nice thread here discussing results using webview in the apparatus. I think a lot of it is specific to Windows 8 though.

Comment by John B. November 2013 permalink
Update but not alert?
There is an entry for this under the light-bulb tab. It's only got 6 votes, go vote it up.Oh and I was wrong the android app acts the same as the iPhone app. When a duplicate alert comes in I get alerted again. It would be nice if it was an o…

Comment by John B. November 2013 permalink
No alerts while phone inactive
I've noticed that before, I think it was while I was connected to my companies WiFi, which is probably firewalled. As soon as I turned of the WiFi it started working. I don't know if it is an app thing or a phone thing but it would be nice…

Comment by John B. November 2013 permalink
Cell phone/not smart phones
They shouldn't need to do anything. As long as they are set up to receive alerts by sms it should work. Unless you are talking about them creating an account on active911's website. In that case they should just be able to enter their emai…

Comment by John B. November 2013 permalink
VisionAir and A911
I finally just noticed the topic heading that specifically states VisionAir. I just attended a demo and I can now confirm that InformCAD can send emails directly without the use of PageGate and will work with Active911.

Comment by John B. November 2013 permalink
Cell SMS user on/off?
I would like the ability to see a list of responders via SMS.

Comment by John B. November 2013 permalink
Cell SMS user on/off?
You can: https://www.active911.com/help/changing_duty_status_with_sms EDIT: Well, maybe I spoke too soon. Just tested it and it doesn't seem to be working. EDIT #2: Okay, Little more testing. You can't reply directly to the sms that was …

Comment by John B. November 2013 permalink
VisionAir and A911
Just for clarification, Tritech recently bought out VisionAir and now has two CAD products, VisionCAD and InformCAD. Tyler, which one were you referring to? We, as Rob mentioned above, have VisionCAD. We purchased PageGate so that we can send out …

Comment by John B. November 2013 permalink
Installed Release Version - no alert for test page
Same here; however, an actual alert sounded the alarm, no pop up though. I'm pretty sure it is as designed.

Comment by John B. October 2013 permalink

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About

Username: John B.
Joined: August 2013
Visits: 0
Last Active: April 2018
Roles: Member