Bucky S.

Did routing break on mobiles?
OK, it was the latest update (v1.6.5.14). Was still broken for the other guy, but he hadn't received the update- he went to the play store, updated, and everything works again. And there's even a couple fixes listed in the release notes …

Comment by Bucky S. September 2018 permalink
Did routing break on mobiles?
Both the phone who reported it an mine are Android. Don't know the other model, but mine's an S9+ on AT&T. But I just checked mine again and it looks like it's working just fine now. I'll ask the other guy to check. Maybe…

Comment by Bucky S. September 2018 permalink
API acting weird- possibly since recent maintenance?
Great thanks Jonathan! Sorry I didn't reply earlier- I guess I don't have notifications turned on? And thanks for the fix- Between our run Friday (the 24th) morning and our next run Saturday evening, everything started working fine again.…

Comment by Bucky S. August 2018 permalink
Where are all the alert tone choices? (New Phone issue)
OK, un-installing and re-installing fixed this issue and restored atl of the "stock" Active911 alert tones. NOTE TO ALL: It appears that when this app is transferred phone-to-phone via "Smart Switch" that some things break. T…

Comment by Bucky S. July 2018 permalink
No alert tones: Galaxy S9+ (Android 8.x)
OK, un-installed and re-installed. NOTE TO ALL: It appears that when this app is transferred phone-to-phone via "Smart Switch" that some things break. Therefore I advise that when getting a new phone that after migration you manually un…

Comment by Bucky S. July 2018 permalink
Where are all the alert tone choices? (New Phone issue)
Well, I found a workaround/solution? SmartSwitch had copied my "ringtones" (/root/sdcard/Ringtones) folder over which included "Station Buzz", but sounds in that directory are apparently not visible to Active 911. So I copied i…

Comment by Bucky S. July 2018 permalink
Alerts through vehicle with bluetooth
I would think it has to do mostly with their vehicles. In my car (2010 Mercury w/Sync audio) the soft input selector has to be set to "bluetooth" for any data-based notifications to come through the speaker (email, A911, etc.). So if I&#…

Comment by Bucky S. July 2018 permalink
Family SMS
Thanks mattd, I didn't catch that there was a new website url- i was hunting around on the old one.

Comment by Bucky S. April 2018 permalink
Family SMS
Is this live for all users now? Family SMS is enabled on our agency page, but I can't figure out where to add phone numbers and turn on/off for my user (I assume as an admin I will only have access to add a phone number for me).

Comment by Bucky S. April 2018 permalink
"Email Report" formats blank email (i.e. not working)
Just saw this, sorry. No, the subject is not filled in. And when received the email is empty. WIll send screenshots, although I don't think there's much to see!

Comment by Bucky S. October 2017 permalink
Integrations with Emergency Reporting
I'm pretty much complete with my integration. I'll give a little rundown. Although it's firehouse software, it's probably similar for ER. We're in Montgomery County, PA, and our CAD offers no integration. But we use a thi…

Comment by Bucky S. September 2017 permalink
Any way to change the default view of the PC app to update a "Name" view?
..as if on cue, we had an overnight run last night and after we returned I attempted to show the guys the personnel view on the PC app. And the incident list didn't even have the run listed :( . So it turns out that the PC App is NOT more re…

Comment by Bucky S. February 2017 permalink
Alphabetical Display
Robert, Erin is referencing creating a group in the "groups" tab of the web console. The are listed in the order they are added, not alphabetically. And the default window only shows 7 names and you have to scroll for the rest. It actu…

Comment by Bucky S. February 2017 permalink
Printing job cards
Yes. This can be done via the developer API. Of course, you'll need to have someone who can code a bit. It's not terribly difficult as programming goes. I used it to extract data to feed the personnel list into the Firehouse Software C…

Comment by Bucky S. February 2017 permalink
Python API routines?
Thanks Paul, thanks again Robert! I made out pretty decently with my Python code. In fact, you guys did such a good job structuring data it was easy! Toughest part for me was figuring out oauth. (Worked fine for the first day, then stopped work…

Comment by Bucky S. January 2017 permalink
Python API routines?
Well, first question! Is there any place I can determine a static mapping of device ID to member name? I'm gonna have to build a table that maps the A911 Device code to Member Name to Firehouse Software Staff ID. Is this exposed in the A911 …

Comment by Bucky S. January 2017 permalink
Python API routines?
Thanks for the reply Robert! I'll fight through translating the examples into Python. Shouldn't be too difficult, other than I'm a bit of a Python novice (my background is in mainframe programming). Also have to learn oAuth, but t…

Comment by Bucky S. January 2017 permalink
Pagegroup Wildcard for "all users"?
OK, I had that backwards- so when R29 gets dispatched, will the TR29 group match? Not so much a problem for us in this scenario, but it would be good to know...

Comment by Bucky S. November 2016 permalink
Pagegroup Wildcard for "all users"?
ALSO- oops, I hope this isn't true- without our groups above, when the traffic unit TR29 is dispatched, will the group containing R29 also get pinged? Or are the commas significant in the group names and it must match exactly a unit between com…

Comment by Bucky S. November 2016 permalink
Color-code and/or sort responders based on status?
I guess they didn't like this one huh?? :(

Comment by Bucky S. November 2016 permalink
Multiple agency members
Figured I'd add on here, instead of cluttering another thread... the options for adding an existing A911 device to our roster are "require personal purchase" or "use agency subscription". If the device is already covered by…

Comment by Bucky S. October 2016 permalink
Galaxy S5: Response buttons not working!
Hmmm, I never did check to see if my responses registered... I reinstalled on 12/11 and it seems to be working since then. I noticed the last update was 12/9, so maybe my timing was right so that I installed the fixed version prior to an automatic …

Comment by Bucky S. December 2015 permalink
Galaxy S5: Response buttons not working!
Oh, and I can send a test message to my phone, and the "More Info" and "Dismiss" buttons work just fine...

Comment by Bucky S. December 2015 permalink
Map shows different responses
Yes, me too on the Android app. Not the map, though - after I hit RESP or UNVL on the pop-up screen it enters the call info screen, and it's frequently (usually) the immediate prior call instead of the current one...

Comment by Bucky S. September 2015 permalink
Color-code and/or sort responders based on status?
I like both ideas, but I like the admin setting the font color the best. Also, there is usefulness on mobile devices too- for instance, when the Dep hops in his car, he can glance and look for a certain color defined as 'scene'- so he kno…

Comment by Bucky S. December 2014 permalink
Sorting map data for editing
Thanks for the reply Joseph! I guess I'll have to make do for the forseeeable future....

Comment by Bucky S. November 2014 permalink
webview tone
Agreed, a tone setting / mute option is needed.

Comment by Bucky S. October 2014 permalink

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About

Username: Bucky S.
Joined: May 2014
Visits: 0
Last Active: February 2019
Roles: Member