Incorrect mapping to call locations
  • Is there a way to send you info when the mapping is incorrect and takes you to the wrong location?
  • Daren B.,

    Yes, you can send us an email to support@active911.com with the following information:

    1) Active911 # for the incident or the Date and Time is occurred
    2)The correct coordinates for where it should have mapped.

    This will tell us what happened and the options that we can offer to fix this for the future.