Hexagon/Intergraph CAD 9.4
  • We are in the process of setting up the IPAGE on which fields to put in the email on the creation of the event, we are having an issue getting the remarks to populate. Has anyone setup the event creation to email Active911 or just after the incident is dispatched?
    Jim
  • Jim - I recommend contacting your CAD vendor to see if they're able to send Active911 a second email with additional details/remarks. If they're able to do so, you can adjust your account's duplicate alert options to identify the updates. For more information about those settings, follow the link below:

    http://wiki.active911.com/wiki/index.php/Duplicate_alert_options
  • Thanks