Installer Freezes During Update
  • I have v1.1.3.4 installed on my Windows 10 64bit PC.  When I try to update to the latest version, the installer freezes and never finishes the installation.

    Any special instructions on how to complete the update?
  • Randy R.,
    Have you tried uninstalling the app and reinstalling the new version instead of trying the update? If so, please try the 1.2.0 Beta version to see if that helps. It is available here: http://wiki.active911.com/wiki/index.php/Windows_PC_Changelog.
  • I finally got it to finish via the update route after the 5th or 6th try.  After that the installation completed after a long delay.

    Thanks for the advice!!!!