Setting Up Multiple Agencies on One Device
  • I work for two separate neighboring agencies. I have been given two different device codes. How do I setup the app on my phone to utilize both device codes? Or should one device code recognize both agencies?

    I have successfully logged in but the app is only showing one agency depending on the device code input. I am unable to switch between agencies within the app.
  • Brandon, you need to have an admin of one of the accounts delete you. Then give them the other device code and they will need to add you as multiple use. You should only have one device code for your app. You can have that one device code added to multiple departments.