Cell SMS phones not getting the information from Active911 alert
  • I have a member that has a Verizon flip phone, that gets just straight texts, since about 2 weeks ago it gets funny characters instead of any info on the alert, i.e just all square boxes, any ideas on what this may be or how I can fix it ???

    update: my people with straight text flip phones get alerts sent from us directly just not ones from the cad through you guys.