Android Alerts
  • Our department is new and trying this out. My android phone is not activating with an alert. If I know something came in and actually open the app, it loads. I'm relatively certain it is something in my settings but have given up trying most things I thought of. Can someone help? It is probably a simple setting. Also, is there an explanation somewhere of the vibrate options (i.e., 1; 1-1; 1-1-1, etc.)?
  • Please contact support regarding the missed notifications. We can help you troubleshoot this.

    The vibration options are patterns and duration.

    1 = 1-second-long vibration
    1-1 = Two 1-second-long vibrations
    2-2 = Two 2-second-long vibration
    3 = 3-second-long vibration
    etc
    Active911, Inc
    support@active911.com
    https://www.active911.com/Contact