Galaxy S7 Active: Response buttons not working and App Locks Up and Says Stops Working
  • Hi I have the Galaxy S7 Active: The response buttons look like they are not working on the phone but still register the response and App Locks Up and Says Stops Working.  Additionally I can not see who is responding to the call in the Android app.  It seems like something you had on the S5 before where the colors stopped working, please advise
  • Please contact our support team to get help troubleshooting and diagnosing the issue.

    support@active911.com
    (541) 223-7992

    Thanks!