Active911 not reliable
  • I have a Huawei Android phone with Active911 on it.
    A couple if issues are concerning me.
    First of all the alerts coming in are a bit of hit and mis. Yesterday an alert showed no problems but one this morning's has not come through at all.
    An alert only updates after I open active911, sometimes after a minute or two.
    And finally active911 never alarms on my phone. No sound, no popup, nix.

    Anyone got any ideas what might go on?
    The way it is right now is pretty useless.

    Cheers,
    Frits.
  • I would suggest contacting support@active911.com. They will be able to help diagnose the problem.