Sharing unit location between agencies?
  • Scenario:  our city has a fire department and an EMS agency, and each agency has its own Active911 account.  Both are dispatched by the same 911 center, though.  Both departments are placing an iPad in every vehicle, and what we would like is for an ambulance and a fire engine that are both responding to the same incident to be able to see each other on the map.  Do we need to put all the iPads under a single agency for this to work, or are there other good ways to solve this problem?
  • You can place each device in each others agencies, you'll have each others calls but that might be the easiest way.
  • You really should be under the same agency.  You can use page groups to keep from getting each others calls. The support team can help you figure out how to make it all work if things get complicated.