User Icons not showing correctly when responding to calls
  • Our users are showing to be responding to a call initially but either the icons for them either remains stationary or will show some movement then stop, but never arrives at the call destination on the maps and in both cases the user arrives at the call destination. Is this normal?
  • If they close the app (change to a different app or shut the screen off) it will stop reporting their location. In order to have it report, they must have the screen on and displaying the app. We have it set up this way so that everyone is aware of when they are being tracked and visible to everyone else.
    Active911, Inc
    support@active911.com
    https://www.active911.com/Contact