Multiple Notifications
  • Each time I recieve a new alert, multiple previous alerts that I have already viewed activate, so that my phone alert keeps going off.  Other notifications I recieve in other apps also cause previous Active 911 alerts to realert on my phone.  How can I stop this????
  • This is a known bug with Apple. Apple has an issue with their APNs where a message can get stuck in their send queue and send every time a new notification gets sent out. This happens with all apps, but no other apps are likely to send you two notifications at the exact same time. Your dispatch probably sent through two notifications back to back. Send us a support request and we can look into it more closely.

    We have let Apple know about this repeatedly, but they have no fix yet. 
    Active911, Inc
    support@active911.com
    https://www.active911.com/Contact