Cannot add Device
  • I cannot click on the device tab because it wont light up. I have reloaded the app, I've tried everything under the sun. My network administrator also looked and said everything looks fine. The problem is I'm not seeing anything on the alerts page it is just blank. I paid the subscription fee,I followed step by step when I signed up. Another guy did it the same time I did and his works perfectly fine.

     

    Any help would be greatly appreciated. I have IOS7 and Iphone4S.

  • If your administrator hasn't provided you permission to the alerts tab or device tab, it'll be blanked out and you won't be able to access it.  It sounds like you just have login permissions and nothing else.