New Phone
  • I got a new phone.  How do I transfer my service over to the new device?
  • What service? Is it an iPhone, Android (CADPage) or SMS/Voice?
  • its a galaxy s4
  • If you had a android device before and used CADPage you just need your device ID from your agencies administrator and click settings -> direct paging vendors -> active911 - register

    It will take you to a website to enter in your information, enter it in, hit submit and wait up to a couple minutes for CADPage to say you are good to go.

    If you used iOS, SMS, Voice or any other protocol other than CADPage before, your device administrator will need to switch your device type.
  • AWESOME Micheal E.!!!!!!!!! It worked!!!  Thanks for your help!